FREQUENTLY ASKED QUESTIONS


DoD Approval of Meeting

Has the December meeting received DoD approval?

JANNAF Secure Portal Account (Registration Pre-Requisite)

Why do I need a Portal Account to view the Preliminary and FInal Programs?
Why do I need a Portal Account to register for the December meeting?
What information do I need in order to create a JANNAF Secure Portal account?
How long will it take for my Portal account to be approved and activated?
My account has expired. How to I renew it?
I have forgotten my password. What do I do?
Who should I contact if I have questions about my Portal account or Portal account application?

Meeting Registration

How do I register?
What is the registration fee?
What is included in the registration fee?
I need to cancel my registration. How do I do that?
Who should I contact with a Registration Question?

Virtual Platform and Technology Requirements

What virtual platform will be used to conduct this meeting?
Do I need a CAC (Common Access Card) in order to join the sessions?
If I am having difficulty joining a session, what should I do?
What should I do if the meeting platform crashes?

Meeting Proceedings

Will papers from this meeting be published?
Will presentations from this meeting be published?
Who will have access to publications from this meeting?
When will publications be available?



DoD Approval of Meeting

Has the December meeting received DoD approval?

Based on current conference guidance and consultation with various service conference POCs, there is no longer a need for DoD meeting approval. U.S. Government organizations should be following their organization’s internal guidance with respect to meeting attendance. Please note JANNAF functions are accomplished consistent with the approved JANNAF Charter. Questions concerning this should be directed to the Technical Executive Committee (TEC) Chair, Drew DeGeorge, at drew.degeorge@us.af.mil.

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JANNAF Secure Portal Account (Registration Pre-Requisite)

Why do I need a Portal Account to view the Preliminary Program?

The JANNAF Executive Committee has determined that the Preliminary and Final Programs for JANNAF meetings should be published as unclassified-limited, "Distribution authorized to U.S. Government and their contractors …" (U-C), which began with the June 2015 meeting. In order to ensure that only qualified U.S. Citizens are able to view these documents, they will now be posted on a secure website. You must create an account on this website. The process of creating the account includes verification of your employment and citizenship.

Why do I need a Portal Account to register for the December meeting?

The process of applying for a JANNAF Secure Portal account verifies that you are a U.S. citizen qualified to receive unclassified, limited-distribution information. To qualify, you must be employed by a DoD, DoE, or NASA facility, or with a DoD, DoE, or NASA contractor facility eligible for receipt of militarily-critical technical data. You must meet the same requirements to be able to attend a JANNAF meeting. So obtaining a JANNAF Secure Portal account replaces the need to complete the old Registration Certification Form, which requested the same type of information as the online Portal account form. Once you have a portal account, we only need a little more information from you, which is gathered via the online Meeting Registration Form.

All attendees are required to complete the online Meeting Registration Form. Only those who have already obtained a Portal account (verified that they are eligible to attend JANNAF meetings) can access the online Meeting Registration Form. Therefore, the Portal account is a registration pre-requisite for all attendees.


What information do I need in order to create a JANNAF Secure Portal account?

  • Go HERE to determine your eligibility for an account.
  • Go HERE for step-by-step instructions and a link to begin the Portal Account application process.

All Users Will Need:

  • Name, phone, and email of your HR or FSO who will certify citizenship and employment
  • Hints:
    • Don't overlook the required “Org Type”. The selected organization type (DoD, NASA, Industry, etc.) must be accurate to successfully complete the new account process.
    • If you work for a contractor at a DoD, DoE, or NASA facility, your org type should be DoD Contractor, DoE contractor, or NASA contractor (respectively). Your organization is the company that pays your pay check, not the facility where you work.
    • Account requests must be completed in their entirety. They are not saved and/or available for editing and email addresses cannot be duplicated.

Industry/Academia Will Also Need:

  • DLA (a.k.a. DD 2345) Certification Number
  • Name, phone, and email of your Government Sponsoring Official (GSO), contract number with expiration date
  • Hint:
    • Be sure to provide a contract number and expiration date that are current. Providing information about an expired contract will delay completion and approval of your Portal account.


How long will it take for my Portal account to be approved and activated?

The amount of time from start to finish really depends on how quickly each person who needs to complete a portion of the online Customer Verification Form (CVF) does their part. There are ways that you can help move the process along.

  1. After you submit your part of the form, check your inbox for an automated email from portalemail@erg.jhu.edu asking you to verify your email address. Be sure to check your junk mail folder, just in case. Once you receive that email, click on the link. You don't need to do anything more at that point.
  2. Your Facility Security Officer or Human Resources Department (whichever contact information you provided in your portion of the form) will automatically receive an email from portalemail@erg.jhu.edu requesting that they verify your employment and citizenship. Be sure to contact that individual directly to alert them to look for the email, either in their inbox or junk mail folder. Follow up with them a day or two later to make sure they've submitted their portion of the form.
  3. If you work for Industry/Academia, you should also contact your Government Program Manager (or sponsor) directly to alert them that they'll soon be receiving an email from portalemail@erg.jhu.edu requesting that they verify the pertinent contract and expiration date; it could end up in their inbox or junk mail folder. Follow up with them a day or two later to make sure they've submitted their portion of the form.
  4. Once all parties have completed the form, it will automatically be routed to ERG where it will be reviewed and, barring any problems, approved. You will then receive an email from portalemail@erg.jhu.edu letting you know that your account has been established (remember to check your junk mail folder, just in case). Click on the link in that message, create a password, and you can begin using the account.

My account has expired. How do I renew it?

  1. A renewal notice was previously sent to you from portalemail@erg.jhu.edu when your account expired. This email message, which includes a unique link for you to begin the Portal account renewal process, will need to be re-sent to you. Please email Tricia Frey or call (410) 992-7300 to have the renewal notice sent again. Be sure to check your inbox and junk mail folders for the renewal notice message, which should arrive shortly thereafter. Then click on the link within to begin the renewal process and follow the instructions. Do NOT attempt to create a new account.
  2. Once you’ve completed and submitted the form, making sure to update any information that has changed, look for another email from portalemail@erg.jhu.edu in your inbox or junk mail folder right away. This email asks you to click on a link to verify your email address. Once you’ve done so, the system will then generate an email message (from the same email address as above) to your FSO or HR contact.
  3. You can speed the renewal process along by alerting your FSO or HR contact to look for this email in their inbox or junk mail folder, and completing their part of the process a.s.a.p.
  4. If you’re a contractor, you’ll also want to follow up with your GSO for the same reason.
  5. Once you receive notification that your account has been approved (via an email from the same email address as above—check your junk mail if not in your inbox), follow the instructions to activate your account. Be sure to keep a secure record of the password you create for future use. Note that passwords expire every 60 days.

I have forgotten my password. What do I do?

  1. Passwords expire every 60 days.
  2. Your user name is your email address.
  3. Your password is 16 characters and you set it up when you activated your approved account.
  4. If you don’t remember your password, type “12345” in the password field and click “Log in”.
  5. Click on the “Have you forgotten your password?” link and follow the instructions to re-set.
  6. Save your password in a secure manner/safe place.

Who should I contact if I have questions about my Portal account or Portal account application?

Tricia Frey, Assistant Facility Security Officer, at tfrey@erg.jhu.edu or (410) 992-7300, ext. 222
OR
Mary Gannaway, Facility Security Officer, at mgannaway@erg.jhu.edu or (410) 992-7304, ext. 211 .

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Meeting Registration

How do I register?

Registration is now open. All attendees must complete the following:

  1. Go to the Registration Steps page of the website and click on the "Go to Form" button under Step 1, or click the "Online Meeting Registration Form" link on the left side of the page under Resources. If you are not already logged into the JANNAF portal, you will see an "Access Denied" screen. Simply enter your login information and complete the brief online Registration Form. Completion of this online form is required for all attendees.

    >> We strongly encourage early completion of the Meeting Registration Form. Complete this form and pay the registration fee on or before 22 November and qualify for the discounted Early registration fee.

  2. Pay the registration fee. You or someone you designate can complete this step; a JANNAF Secure Portal account is NOT needed. From the Registration Steps page, click on the "Pay Registration Fee" button under Step 2, or click the Registration Payment Site link on the left side of the page under Resources, then complete each screen. A discounted Early registration fee is available for those who register and pay the fee on or before 22 November 2021.

REMEMBER, there are two separate registration steps (these are in addition to the Portal account pre-requisite) and they are on two different websites. Both steps — the online Meeting Registration Form and the online Registration Payment — must be completed in order to complete your registration for any JANNAF meeting.


What is the registration fee?

The discounted Early registration fee for this meeting is $650.00 for General attendees. You can take advantage of this discounted rate until Monday, 22 November 2021. Beginning 23 November 2021, the Regular General attendee registration fee of $775 goes into effect.

Full-time students are offered a discounted Early registration fee of $125 until Monday, 22 November 2021. The Regular student registration fee (a $100 increase) goes into effect on Tuesday, 23 November 2021. Students must meet the Security/Attendance and Portal Account Requirements and Student Registration Requirements. This includes providing proof of full-time student status and Export Compliance Briefing.

You are urged to register early to take advantage of the discounted Early registration fee.


What is included in the registration fee?

Please visit the Registration Fee page of the meeting website for this information.


I need to cancel my registration. How do I do that?

The full cancellation policy can be found on page 7 in both the Meeting Invitation and the Preliminary Program and on the Registration Steps page of this site. In short, written (email) cancellations submitted to scohen@erg.jhu.edu on or before 22 November 2021 will receive a full refund minus an administrative fee of $50. Cancellations made after this date will not be refunded. If a colleague within your organization is able to attend in your place, substitution (i.e., transfer of registration funds) is an option so long as the new individual is able to meet all attendance eligibility requirements and completes the required meeting registration form.


Who should I contact with a Registration Question?

For questions pertaining to the registration pre-requisite, i.e., the JANNAF Secure Portal account requirement, please contact the
JANNAF Security Team (Tricia Frey and Mary Gannaway) at info@erg.jhu.edu OR (410) 992-7300, ext. 222 or 211.

For questions about the online Meeting Registration Form or Registration Payment, please contact Shelley Cohen at scohen@erg.jhu.edu or call (410) 992-7302, ext. 215.

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Virtual Platform and Technology Requirements

What virtual platform will be used to conduct this meeting?

The meeting will be conducted via DoD-approved Microsoft Teams platform. This platform meets DoD security requirements for presentation and discussion of ITAR-restricted material (IL5 compliant), and has DoD-wide approvals and authorizations for configuration and use.

Do I need a CAC (Common Access Card) in order to join the sessions?

A CAC is not required to attend sessions in the December virtual JANNAF meeting. When joining a session via the web browser, you will be able to participate as a guest.

All those seeking to join a JANNAF session in the DoD-approved Microsoft Teams web interface will be placed in a lobby until the session facilitator verifies that they are registered. This also ensures that only qualified individuals who have a JANNAF Secure Portal account (registration pre-requisite), can join the sessions. Please be sure to join each session at least 30 minutes early as the vetting of attendees in the waiting room will take some time.

Please be aware: This virtual meeting has been structured for individual participation only. Group participation via conference rooms or any other shared facility is strictly prohibited.

If I am having difficulty joining a session, what should I do?

First, ask yourself the following questions:

  • Am I attempting to join using my DoD-approved Microsoft Teams desktop application, or a web browser?
    Due to policy discrepancies between DoD organizations, you must use Microsoft Teams via web browser, not desktop application.
  • Am I using a Chromium-based web browser?
    DoD-approved Microsoft Teams can only be used with Chromium-based web browsers like Google Chrome and Microsoft Edge Chromium (the newest version of the browser). Other browsers like Firefox will not work.

    If you are using Microsoft Edge and still encountering issues, try again using Google Chrome.

If you continue to have issues joining, contact teamstriage@erg.jhu.edu. This account will be monitored 30 minutes before, and 30 minutes after the start time for each session. Keep in mind that ERG cannot assist with issues specific to your computer, network, or organizational IT policies. These matters must be addressed by the user with their local IT support.

For this reason, we encourage all registrants to take all possible steps, as early as possible, to ensure that your computer and your organization's IT policies are set up to support online participation in the JANNAF meeting. We also strongly suggest participating in a Testing Session to ensure your ability to connect. Resources and guidelines have been provided on the Technology Requirements page of this website.

What should I do if the meeting platform crashes?

If your session disconnects or otherwise crashes, please continue to attempt to rejoin the meeting session that was in progress. If the issue impacted only you, and you are unable to reconnect, please contact the ERG Administrator for that session using the email provided on the Session Details page used to access the session. If the entire session crashed and you are not able to reconnect at all, please continue to attempt to rejoin the meeting. In this situation, ERG staff will be actively working to restore the session as quickly as possible. If necessary, important updates for interrupted sessions will be posted to the "2021 Dec JANNAF Meeting - ALL ATTENDEES" Small Team.

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Meeting Proceedings

Will papers from this meeting be published?

During the Meeting
From approximately 10:00 a.m. EST on Monday, 6 December to 3:00 p.m. EST on Thursday, 16 December, fully registered meeting attendees can view papers in the Virtual Reading Room. Visit the Virtual Reading Room page for more information.

After the Meeting
Papers received for this meeting will be published to the JANNAF Digital Online Collection (JDOC). Papers are optional for this virtual meeting. Therefore, if a paper is not submitted, the presentation will be published in its place. If a paper is marked with a Distribution Statement other than A or C, only its metadata will be published and the paper will be available to qualified individuals by request only.

Will presentations from this meeting be published?

Presentations for this virtual meeting will be published to the JANNAF Digital Online Collection (JDOC) only in the event that a paper is not submitted. If a presentation is marked with a Distribution Statement other than A or C, only its metadata will be published and the presentation will be available to qualified individuals by request only.

Who will have access to publications from this meeting?

Access to publications from this meeting will be provided complimentary to attendees who have paid the registration fee in full. This benefit is not available for student registrants.

When will publications be available?

Publications will be made available via the JANNAF Digital Online Collection (JDOC) approximately 12 weeks following the meeting's conclusion. When publications are available, eligible attendees will be sent an email notice with additional instructions.


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Looking for an answer to a question not listed here?

Technical Program or Subcommittee Questions:
Structures and Mechanical Behavior (SMBS): Bryan DeHoff
Propellant and Explosives Development and Characterization (PEDCS): William Bagley
Rocket Nozzle Technology (RNTS): Bryan DeHoff
Safety and Environmental Protection (SEPS): William Bagley
Programmatic and Industrial Base (PIB): Kirk Sharp

Paper/Presentation Preparation or Submittal and File Upload Site concerns:
Gabrielle Delisle-Ballard OR Shelley Cohen

Publication Clearance Form Questions:
Gabrielle Delisle-Ballard, Mary Gannaway, OR Tricia Frey

Virtual Platform and Technology Requirements Questions:
Bruce Dennett at bdennett@erg.jhu.edu or (443) 718-5003, ext. 214

Meeting Program (including program changes):
JANNAF Meetings Team (Gabrielle Delisle-Ballard and Shelley Cohen)

JANNAF Secure Portal Account:
Tricia Frey OR Mary Gannaway

Meeting Registration Questions:
Shelley Cohen