JHU ERG 10630 Little Patuxent Parkway Suite 202 Columbia, MD 21044-3286 info@erg.jhu.edu 410-992-7300
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Account Request Process - Step by Step Instructions
When requesting a portal account please be sure to complete Form-1 and Form-2 in one sitting or your account will automatically delete within 24 hours. Be sure to have all the information being requested prior to starting. This is what you will need BEFORE you begin:
All Applicants:
Web browser requirement: Enable JavaScript. The portal account request/renew process uses JavaScript.
Name, Email Address, and Phone number of your Human Resource (HR) or Facility Security Officer (FSO)
Non-Government:
Government Sponsoring Officer's (GSO) Name, Email Address, and Phone number
Government Contract Number and Expiration date (yyyy-mm-dd)
JCP/DLA/DD2345 Certification Number and Expiration date (yyyy-mm-dd)
Please contact and explain to your HR/FSO and GSO that they will be receiving an email from "portalemail@erg.jhu.edu". There is a potential for this communication to arrive in a “junk” email folder.
Please read the "I understand…" paragraph and check the box.
Sign (by typing) your name. Date will prepopulate.
Click Submit at the bottom of the page.
Next you will receive an email to verify that your email address is working.
Click the link or copy/paste the link into your web browser.
Once you click the link you should see in the middle of the screen text saying your email address is verified.
Once your email address is verified, the form will automatically flow to your HR or FSO to request their approval. When that approval is done, the form will again automatically flow to your GSO. When approved, the JHU WSE ERG Security Team will be alerted to review and give final approval of your account. Once final approval occurs you’ll receive a “Welcome” email with a link to create your password.